Knowledge + support
Support deflection agent
Customer questions answered from your docs before they reach a human.
A finished build, shaped to your business and wired into where you already work.
Hours back
≈12 hrs of weekly busywork handed back to your team — for the work that makes money.
Your stack, your code
Built inside the tools you already use. You own it — no lock-in, no rented platform.
Built for your business
Not a template or a ChatGPT wrapper — tuned to how you actually work, talk and sell.
What it does
An agent sits in your support channel (Intercom, email, chat widget). Answers what's answerable from your knowledge base, escalates the rest with full context to a human. Quietly halves your ticket queue.
What your customer would receive
Yes — we ship to Germany. Standard delivery is 3-5 working days, £4.50. Your order #4012 was sent yesterday by DPD, you can track it here: dpd.co.uk/track/4012
Why it pays for itself
This isn't a feature in a dashboard — it's a worker that quietly closes the leak while you run the business. One recovered customer usually covers months of the service.
- Fewer missed enquiries — nothing slips through unanswered.
- Faster response — higher conversion from the same leads.
- Your team is freed from the busywork to focus on what matters.
The numbers
- Time saved
- 12hrs/week
- Timeline
- Individual
- You own it
- 100%
Others in this category
Doc Q&A (your private RAG)
Ask your documents anything — instant answers from contracts, policies, knowledge base.
Meetings → CRM notes
Calls and meetings turn into structured CRM notes without anyone typing.
AI knowledge assistant
An assistant that answers staff and customers from your own documents — accurately.
Want this for your business?
Leave a request and we'll send a tailored example, usually within a working day. The build timeline is individual — small commitment, quick impact.