For opticians
Here's what we'd build for a opticians.
eye-test bookings by phone/online; product sales in store.
Industry context
- Money channel
- phone, website and walk-in
- Avg ticket
- £20–£60 eye test, £100–£400 glasses
- Recovered revenue / mo
- £600
- conservative · per the first automation
Three things we'd build first
- 01
No-show prevention
An AI that predicts likely no-shows and fills the gaps before they cost you.
- Recovered
- £660/mo
- Time
- 3hrs/wk
individual timeline
- 02
Reactivation
Brings back customers you haven't seen in a year — automatically.
- Recovered
- £540/mo
- Time
- 2hrs/wk
individual timeline
- 03
Appointment reminders
SMS + email reminders that cut no-shows by more than half.
- Recovered
- £420/mo
- Time
- 4hrs/wk
individual timeline
What your customer would see
Hi — just confirming your appointment at Smile Dental tomorrow at 2pm. Reply YES to keep it, or pick a new time: smiledental.co.uk/book
The numbers for opticians
- Time saved
- 5hrs/week
- Typical build
- Individual
- Recovered
- £600/mo
Also worth considering
Instant web-enquiry replies
Every form submission gets a tailored reply in under a minute.
Review collector
After every appointment, a polite SMS asks happy customers to leave a Google review.
Quote follow-up
Estimates don't go cold — they get a polite, persistent follow-up sequence.
Invoice & receipt OCR
Supplier invoices land in your accounting system, already coded.
Custom reporting dashboard
Live numbers from every tool you use, in one page you actually open.
Internal admin portal
An internal tool so your team stops living in spreadsheets.
Inventory & price sync
Stock, prices and orders kept in sync across every channel.
Custom workflows (Zapier replacement)
Your tools talking to each other — without paying Zapier per task.
Send me a tailored demo for my opticians.
Leave a request and we'll send a 2-minute video showing what one of these would look like running in your business. We write the demo ourselves — no canned sales script.